TaleSnack Support
Questions, bugs, or account help — email us. We read every message. For studio-wide contact you can also use the general support form and choose TaleSnack.
Frequently asked
How are the daily stories made?
Daily stories are drafted with AI and reviewed by our team before they ship. We do not claim that language experts wrote every line by hand.
What is TaleSnack Plus?
Plus is an optional subscription (sold via Apple or Google) for promises such as unlimited archive access within product rules, archive audio and offline when available, and no ads. Manage or cancel anytime in Apple ID / Google Play. Use Restore purchases in Settings if Plus does not unlock after reinstall.
How do I change language or level?
Open You → Language & level. Changing language refreshes today’s story and related lists for that language.
How do daily reminders work?
You pick an hour during onboarding or in You → Reminder. We send an optional push on this device. You can revoke notification permission in system Settings.
How do I delete my account or data?
Email [email protected] from the address on your account. We will confirm and process deletion as described in our Privacy Policy.